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Website Design & Development

Website design and development built around how customers choose.

Bring distinctive design, clear service content and reliable functionality together in a business website designed for discovery, confidence and enquiry.

Pricing

Pricing

Website design scope

Price not set

Scope

Pages, content, functionality and handover are specified in the brief. Domains, ecommerce, custom applications and ongoing care are itemised where needed.

See what is included

Still to confirm: setup fee, tax, contract length, quantity. These are not treated as zero or free.

Deliverables

Useful work, clearly defined.

01

Structure and content

Map the pages needed to explain the business and its services. Give each page a distinct purpose and identify the source facts, examples and approvals that its writing requires.

02

Design and responsive layout

Build a consistent visual system around readable content and usable navigation. Review important journeys at desktop and mobile sizes rather than approve the site from a single homepage screenshot.

03

Enquiry and application scope

Define the contact actions, forms and integrations the project actually includes. A visible button is not proof that its destination works, and an accepted form is not a confirmed appointment.

04

Launch and handover planning

Check existing routes, media rights, business identity and the intended editing workflow. Document the launch checks and responsibilities for ongoing care instead of leaving them as assumptions.

How the service helps

Design the page system as well as the pages

Your website needs to explain the business, answer the questions that matter and make the next step easy to complete. We connect positioning, page structure, copy and development around those tasks. That gives the visual design a clear purpose and the build a specification that extends beyond the homepage. Existing routes, editing needs and integrations are considered early, while testing follows the customer journey through to the receiving process. The result is a site built to be useful to visitors and manageable for the business.

A service catalogue benefits from reusable layouts, but each page still needs distinct information. Define the shared components and the facts they display, then create page-specific explanations and relevant links. A structured approach makes updates more consistent while allowing each service to answer its own buying questions.

Your website needs to explain the business, answer the questions that matter and make the next step easy to complete.

A fictional scenario showing how the work could be approached.

Website Design & Development: an example in practice

Observation

A fictional local business has a striking homepage but no clear description of its main service.

Proposed correction

Reorganise the page around the service, suitability, practical questions and an understandable enquiry route.

Verification

Test the journey from first visit to accepted enquiry on desktop and mobile, with unsupported features kept out.

Process

From the first review to the next priority.

  1. Define the website’s job

    Review your offer, audience, existing site and the actions customers need to complete.

  2. Plan content and design

    Map the pages, develop the message and establish a coherent visual direction.

  3. Build the working site

    Develop the agreed layouts and functions with representative content.

  4. Test and prepare launch

    Check navigation, mobile use, enquiry handling and existing URL continuity before release.

Your timeline

A website you understand before it goes live.

See the structure, review the design and use a working preview before launch.

An example journey for a separately scoped website project. Dates, pages, functions and review rounds are agreed in the proposal. The Maps package has its own one-page allowance.

  1. Direction

    Define the brief

    Agree the audience, purpose and useful customer actions.

    What you receive
    A written brief and scope.
    What you provide
    Business facts, existing assets and the problem to solve.
    Checkpoint
    Scope, responsibilities and commercial terms agreed.
  2. Structure & design

    Shape the experience

    Plan the pages and make the visual direction tangible.

    What you receive
    A proposed structure and design direction.
    What you provide
    Review priorities and consolidate feedback.
    Checkpoint
    Agree the direction before the build.
  3. Development

    Build the working site

    Turn the agreed direction into a usable preview.

    What you receive
    Working pages and the functions in the agreed scope.
    What you provide
    Approved copy, images and access where required.
    Checkpoint
    Check the main customer journey in the preview.
  4. Review

    Review the details

    Check content, mobile layouts and enquiry routes.

    What you receive
    Agreed revisions and a record of launch checks.
    What you provide
    Consolidated feedback within the agreed review allowance.
    Checkpoint
    Approval to launch and any outstanding items recorded.
  5. Release

    Launch & hand over

    Publish the approved work and explain how it is looked after.

    What you receive
    The live site, agreed access and handover information.
    What you provide
    Confirm the receiving contacts and ongoing responsibilities.
    Checkpoint
    Care and future changes follow their agreed scope.

Suitability

Who this work is for.

FAQ

Questions, answered plainly.

Should we choose a template or a bespoke design?

A template can suit a defined brochure site with familiar customer tasks. Bespoke design is useful when the proposition, content or functionality needs a different structure. Choose the approach after defining the website’s job.

Can you redesign a website without losing its existing URLs?

Existing routes should be inventoried before a redesign. Where a change is necessary, the migration plan should identify the new destination and redirect behaviour.

Will we be able to update the website?

The editing workflow and handover are part of the project brief. We identify which content you need to manage and how changes should be made without disrupting shared layouts.

Your next step

Build a website that gives customers a clearer reason to choose you.

Review your offer, audience, existing site and the actions customers need to complete. We will help define the relevant work, responsibilities and next decision.