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Keep your Google Business Profile accurate, useful and connected to your website, with organised profile care and reporting that shows what needs attention.
An early-exit adjustment can apply if you leave during the initial term. Full pricing and cancellation.
Give local customers a clearer route from finding you to contacting you.
One Business Profile: agreed corrections, a monthly post, replies to new reviews, and a one-page website while the plan is active.
How the service helps
Customers often meet your business on Google before they reach your website. They check what you do, whether you serve their area and how to contact you. Google Maps management keeps that first impression connected to the real business. We review profile information, customer actions and the website destination, then organise the agreed updates and recurring work. The management record explains what changed and what still needs a decision, while performance reporting distinguishes profile interactions from the enquiries your team actually receives.
A profile can describe the right service and still send the customer to an unhelpful page. Check that the destination explains the offer, confirms genuine coverage and provides a working contact route. Keep telephone details and opening information consistent. This improves the customer journey even when a single ranking observation cannot explain how everyone finds the business.
Deliverables
Review the business name, address or service area, contact details and service description against owner-confirmed facts. Profile setup or recovery must reflect the real business and the relevant platform process, not an invented address or unsupported eligibility claim.
Check the practical details a customer uses before calling or visiting: normal hours, known exceptions, telephone details and the website destination. Record proposed corrections clearly and obtain the business input needed to verify them.
We reply to new reviews during the subscription and bring sensitive complaints back to you. Older reviews already on the profile are scoped separately. The monthly post still uses up to two supplied photos, or a text-only update when photos are unavailable.
Keep an understandable note of checks, approved changes, open questions and reported activity. A click count is not automatically an answered call, booking or sale, so the report should preserve the difference between activity and confirmed outcomes.
We draft the copy from confirmed facts; you provide authorised images and one consolidated revision. Your domain is registered in your name. Purchase and renewal costs are disclosed separately before acceptance. You keep your domain and a portable copy of the static website, with no agency transfer fee. Included hosting ends with the service. Third-party assets remain subject to their licences.
Use appropriate owner-approved access for the work. A representative needs the owner’s express consent, and Google can remove that access. Verification and account ownership remain distinct from the agency’s role in preparing or carrying out agreed changes.
Additional locations, directory activity, visibility samples and recovery work have different requirements. A ranking grid is a visibility measure, not a count of sales. Keep each of these in the proposal instead of implying that it is included in either monthly plan.
Your timeline
First we put the essentials in order. Then we keep your profile useful, respond to new reviews and show you what changed. We agree dates once access and materials are confirmed. Both plans follow the same setup and monthly routine; the 12-month price is a commitment, not a 12-month wait for delivery.
Before work begins
A clear order, the right access and a shared starting point.
Initial setup
We review your profile and prepare your one-page website.
Publication & checks
We connect accurate information with a clear way to contact you.
Each month
Useful updates, new review replies and a record of the work.
In your activity summary
Understand the changes and the next useful decision.
Fictional example
This bakery is invented for this example. The hours were not read from a live Google profile or a real website. Nothing on a profile or website has been changed.
The mismatch is recorded. It has not been corrected.
After the owner confirms the hours, update the Business Profile so Saturday matches that confirmation. Leave the website unchanged until the owner says which description is right.
Re-read the public profile and the website and confirm Saturday matches the owner’s answer. This demonstration does not inspect Google or verify a live result.
Pricing
Give local customers a clearer picture of your business in one straightforward monthly package. No VAT is charged. Supplier not currently VAT registered.
£59/month
12-month plan, paid monthly. £99 one-time setup; £807 over the initial 12 months.
You can cancel by emailing help@ascent-media.io, effective at the end of the current paid month.
For voluntary early cancellation, the adjustment is the lower of £30 per completed paid month or the remaining unpaid £59 monthly payments.
After 12 months, continue at £59/month with monthly cancellation and no new annual commitment.
Cancellation details and examples£89/month
£89/month with £99 one-time setup. Cancel by emailing help@ascent-media.io, effective at the end of the current paid month. No early-exit adjustment.
Switch to £59/month when you start a 12-month commitment. That start does not charge the setup fee again.
No administration, disconnection or second setup fee. The early-exit adjustment does not apply where you have a right to terminate for Ascent's material breach or another legal cancellation right. Applicable refund rights are unaffected.
FAQ
Maps management focuses on your Google Business Profile and its customer-facing information. Local SEO can also improve website service pages, location content and internal links. They can be coordinated in a single proposal with distinct deliverables.
The review can cover a business that travels to customers, subject to Google’s eligibility and representation requirements. The profile should reflect the actual operation and genuine coverage.
Local results depend partly on relevance, distance and prominence. A search from one location does not describe visibility across the entire area. Meaningful comparisons retain the query, location and observation method.
Google’s profile performance figure records clicks on the call button. Confirmed conversations, bookings and sales need evidence from your own receiving process.
You confirm the new information and effective date. The agreed management process applies the update and checks what customers can see.
This work is about the Business Profile on Google Search and Maps: the name, categories, hours, contact details and the actions a customer can take from that profile. It is not a full review of the website’s pages or technical search setup. Both monthly plans include a basic static website. Website SEO remains separate work.
The name, the hours, the phone number and the address or service area should describe the same business. Google’s guidelines say the profile should represent the business as customers know it. If Saturday is closed on the profile and open on the website, the owner confirms which hours are right before either side is changed.
Google decides eligibility, verification and the order of results. Preparing accurate information, and following the steps Google provides, is the work an agency can do. Approving the profile, or placing it first, is not.
Yes. Written notice to help@ascent-media.io cancels the £59 plan at the end of the current paid month. This is for new business customers and is not applied to an arrangement that started before this term. During the initial 12 months, the early-exit adjustment is the lower of £30 multiplied by the completed paid months in the initial term, including the final paid month, or the remaining unpaid £59 payments for that term. Ascent does not charge both. After 4 paid months the adjustment is £120. After 6 paid months it is £180. After 11 paid months it is £59. After 12 paid months it is £0. There is no administration fee, disconnection fee or second setup fee. The adjustment does not apply where you have a right to end the service because of Ascent's material breach or another legal cancellation right. Applicable refund rights are preserved. The £59 price is £30 a month below the £89 flexible price, and the adjustment repays that difference for each completed paid month, capped at the payments still unpaid.
After 12 paid months the early-exit adjustment is £0. The plan continues at £59 a month on a rolling monthly basis. You can cancel at the end of the current paid month by written notice to help@ascent-media.io. Another 12-month commitment does not start automatically.
The flexible plan is £89 a month, with a £99 one-time setup. Written notice to help@ascent-media.io cancels it at the end of the current paid month. There is no early-exit adjustment, and no administration, disconnection or second setup fee.
Your next step
Check the profile, website link, business details and the concern you want to address. We will help define the relevant work, responsibilities and next decision.
Suitability
Who it suits
A real, eligible business with a location customers can visit, or that travels to customers, able to confirm its operating details and provide appropriate profile access. An online-only business is outside Google Business Profile eligibility. Google decides eligibility, verification and the order of results.
Prepare the brief
The business profile, website, genuine service area, normal and exceptional hours, and the owner’s approved service information.
Project scope
Agree the profiles, recurring tasks, content allowance and reporting coverage. Website SEO and broader visibility investigations have their own scope.
Sources
Platform guidance. Not an Ascent result.
Local results are mainly based on relevance, distance and prominence.
Checked: 2026-10-12
Profile details should accurately represent the real business.
Checked: 2026-10-12
Profile calls count call-button clicks; website clicks count clicks on the website link.
Checked: 2026-10-12
Comparisons
Both plans cover the same profile, monthly post, review replies, one-page website and tap card listed under Pricing. Neither plan includes a map position.
The £59 plan is an initial 12-month commitment, paid monthly, with a £99 one-time setup. Completing that initial term comes to £807 including setup, and an early-exit adjustment can apply. The £89 plan uses the same setup and cancels at the end of the current paid month, with no early-exit adjustment. The calculation is in Questions.
Extra locations, directory work, ranking grids, profile recovery, full website SEO, extra website pages, functions and integrations are separately scoped.
Reference
Profile management keeps the Business Profile a customer sees on Google Search and Maps consistent with the real business: the name, category, hours, phone, address or service area, and the description of what the business offers. It is maintenance of that public information. It is not a guarantee of where Google will show the business.
A customer uses the profile to see what the business does, whether it covers their area, when it is open, and how to make contact. Google’s representation guidelines say the name should be the name customers already know, and the address or service area should be accurate. Hours should be the hours for a normal week, with a short exception entered as special hours.
The profile can offer a call, directions and a link to the website. Google counts a call as a click on the call button and a website click as a click on that profile link. Those actions fail if the phone, the address or the website is the wrong one. The website content itself should be owned and managed by the business. A disagreement, such as Saturday closed on the profile and open on the website, is a check with the owner, not an automatic edit.
A report can say what was checked or changed, what the profile showed, and what to do next. Where a number is used, Google’s performance help limits it: the data is for a verified profile, calls are button clicks, website clicks are not all website visits, and views are not every time the business appeared on Google. A report cannot turn those figures into sales, and it cannot set the order of Google’s results.
This subject is the Business Profile. It is not a review of the website’s pages, technical setup or broader search performance. The included website is the plan’s one-page site. Website SEO is separate, and the other exclusions are under How the plans differ.