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Rodent Control

Rat Infestation? Handled Properly From Start to Finish

If you’ve noticed scratching sounds, droppings, or signs of damage, it’s likely there is active rat activity within the property. We take a structured approach to identify the source, carry out effective removal, and help ensure the issue does not return.

From £179 =+ VAT i
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Thorough assessment to understand entry points and nesting areas Removal tailored to the actual level and type of activity Practical guidance to help prevent further issues

Covering selected UK areas

Signs Identify Why They Return Inspection Treatment Pricing Process FAQs Book Now

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COVERAGE CHECKER

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Enter your postcode to confirm availability in your area. If we cover your postcode, you can continue straight to your rat quote.

  • Premium UK property services
  • Clear communication
  • Guaranteed work where applicable

Why choose PCHI

Clear advice and straightforward next steps.

Built on quality standards

A structured process from the first step.

INSTANT PRICE CHECK

Instant Rodent Control Price Check

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Fixed plan

Rodent Investigation & Guaranteed Removal Plan

Fixed plan price

For the current infestation, based on the property type selected.

Guaranteed removal* For the current infestation.
Follow-up visits included* We return as needed under the plan.
Full property investigation We inspect activity, access and likely entry points.
Clear treatment plan You will know what happens next before work proceeds.

*Applies to the current infestation while agreed treatment and recommended proofing steps are followed, reasonable access is available, and the service is used fairly.

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PCHI property services team

LOCAL PROPERTY TEAM

Local technicians you can rely on

Every visit is handled by trained property specialists.
Clear advice, straightforward work, and no surprises.

  • Fully insured and accountable
  • Clear pricing before anything is confirmed
  • Work carried out to a consistent standard

What happens next

Inspection

We confirm activity, access and likely entry points.

Treatment

We treat the current infestation using the agreed plan.

Follow-up

We return as needed while the plan conditions are followed.

Your answers
How the guarantee works

The plan covers the current infestation while agreed treatment steps are followed, reasonable access is available, and the service is used fairly. If proofing or structural closure is needed to prevent re-entry, we will explain this clearly before quoting separately.

What’s included
  • Full property investigation
  • Treatment for the current infestation
  • Entry point advice
  • Follow-up visits under the plan*
  • Clear recommendations after inspection
What may be quoted separately
  • Proofing or permanent exclusion works
  • Structural closure of entry routes
  • Repairs outside standard treatment
  • New or separate infestations
  • Access work not available during the visit

We’re available in your area

This type of work needs a quick review before we can provide a guide price.

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Estimate ready

Based on the details provided, here is your estimated service plan and next step.

What happens next

Review

We’ll review your details and confirm the best next step.

Visit

If a visit is needed, we’ll agree a suitable time before anything is booked.

Quote / works

We’ll confirm scope, price, and next steps clearly before work proceeds.

PCHI property services team

Handled by a real property team

Clear advice, straightforward next steps, and no surprises.

Your estimate details

Quick signs

Signs of rats

If you are noticing any of the signs below, there is usually already active rat activity somewhere within the property. Rats often remain hidden, so early signs are important.

1 Scratching sounds

Scratching or movement sounds in walls, ceilings, lofts or under floors often indicate rats moving through hidden areas.

2 Droppings

Droppings in cupboards, lofts, garages or along walls are a clear sign of active rat presence.

3 Damage

Chewed materials, packaging, wiring or timber can indicate feeding, nesting or movement routes.

4 Odour

A persistent unpleasant smell can point to hidden nesting areas or ongoing activity.

5 Smear marks

Greasy smear marks along walls or surfaces often appear where rats repeatedly travel.

6 Nesting signs

Disturbed insulation, nesting debris or burrows can indicate rats are settled within the property.

Rat identification

Brown or black rat

Not all rat infestations behave the same. Identifying the likely species helps determine how they are entering, where they are nesting, and the most effective way to remove them.

Brown rat side profile for identification

Brown rat

Latin name: Rattus norvegicus
Common names: Norway rat (Brown rat)

Identification

  • Larger body with a blunt nose and thicker tail
  • Typically active at ground level, basements, and drains
  • Often enters via external gaps, air bricks, or damaged pipework

Health and property risks

  • Can cause structural damage through gnawing
  • Contaminates surfaces and food sources
  • Breeds rapidly once established

The most common rat found in UK homes and commercial properties Learn more

Black rat side profile for identification

Black rat

Latin name: Rattus rattus
Common names: Roof rat (Black rat)

Identification

  • Smaller, more slender body with a pointed nose
  • Strong climber, often found at height within properties
  • Commonly nests in lofts, roof voids, and upper structures

Health and property risks

  • Nests are often hidden and difficult to access
  • Spreads through roof spaces and upper levels
  • Can remain undetected for longer periods

Less common, but more difficult to detect and access Learn more

We focus on removing the active infestation and showing you exactly what needs to be done to stop it returning.
Why the problem returns

Why rats return

Rat problems often return when the focus is only on removing what’s visible. Identifying how they are entering and where they are nesting is what allows the issue to be resolved properly.

Hidden entry points

Rats can continue entering through small structural gaps, drains, and hidden access points that are often missed without a thorough assessment.

External attractants

Food sources such as bins, stored items, and external waste can keep attracting rats back even after activity appears to reduce.

Hidden nesting areas

Lofts, wall voids, and hidden spaces allow rats to remain active out of sight, meaning the problem can continue unnoticed.

Surface-level treatment

Treatment that focuses only on visible activity may reduce numbers temporarily, but will not resolve the underlying cause.

Rat damage in loft insulation Loft damage example
Rat entry gap near pipework Entry point example
Rat nesting material in hidden void Nesting example
Key risk factors

Why rats come back

If the root cause is not properly identified and addressed, the infestation can return even after it seems resolved.

  • Entry points
  • Food sources
  • Nesting areas
  • External conditions
  • Structural gaps
  • Waste exposure
Inspection

What our rat control inspection includes

We take a structured approach to understand exactly what is happening within the property. By identifying activity, access points and the conditions supporting the infestation, we can carry out removal properly and reduce the likelihood of the issue returning.

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Activity assessment

We assess where rat activity is concentrated, how established the infestation appears to be, and whether it is spreading through hidden areas of the property.

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Entry points

We identify how rats are entering the property, including external gaps, drainage-linked access, pipework routes and internal movement paths.

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Risk factors

We assess food sources, nesting areas, waste exposure and external conditions that may be allowing the infestation to continue.

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Recommendations

We provide clear next steps for removal, prevention and any proofing work needed to reduce the chance of return.

Rat inspection showing access points and activity signs Inspection focuses on activity, entry routes and the conditions allowing rats to remain active.
WHY IT MATTERS

Proper inspection prevents repeat problems

Without identifying how rats are entering and what is supporting the infestation, treatment may only reduce visible activity. A structured inspection allows the root cause to be addressed properly.

Treatment

Rat control approach

Every situation is different. Rather than applying a one-size-fits-all approach, the process is built around what is actually happening at the property — where activity is taking place, how rodents are entering, and what is allowing the problem to continue.

Treatment summary

This process ensures the infestation is dealt with properly and helps prevent the same issue developing again.

  • Understanding the activity
  • Addressing the cause, not just symptoms
  • Reducing the risk of recurrence
1
Inspection and assessment

The first step is understanding the level of activity, where it is concentrated, and how rats are moving through the property. This may include internal areas, lofts, drainage-linked access, and external routes.

2
Identifying contributing factors

We identify the conditions supporting the infestation, such as access points, food sources, waste, drainage issues, or structural gaps that are allowing continued activity.

3
Structured removal plan

Once the situation is clear, a structured removal approach is carried out using the most appropriate method. This may include controlled baiting, trapping, or a combination of measures suited to the environment.

4
Follow-up and next steps

Activity is brought under control and explained clearly. Where needed, practical next steps are outlined to help reduce the risk of the problem returning.

The aim is to deal with the infestation properly, not temporarily reduce activity.
Pricing

Rat Control Costs

This service is designed to identify, remove, and bring the infestation under control properly — without ongoing or hidden charges.

Complete removal service

£179

Full assessment and targeted removal

Completion support

Included

Follow-up support included to ensure the issue is brought under control

Optional works

Quoted

Proofing or repair work is only required in some cases and will be quoted separately if needed

This is a fixed-price service to deal with the current infestation within the agreed scope.

How it works

Process overview

Once booked, we take a structured approach to understand the issue fully, carry out effective removal, and reduce the likelihood of the problem returning.

1

Book your appointment

Choose a suitable time and book your appointment. We’ll arrange a visit that works around you so the issue can be assessed without delay and handled properly from the outset.

2

Understand the problem

We carry out a detailed assessment of the property, looking at where activity is taking place, how pests are entering, and the conditions allowing the infestation to continue. This allows us to build a clear picture of what’s really happening.

3

Carry out removal

Based on our findings, we carry out targeted removal using the most appropriate method for the situation. This ensures the approach is effective and proportionate, rather than relying on guesswork or unnecessary treatments.

4

Bring the issue under control

Once removal is underway, we ensure the situation is under control and explain what has been done, what to expect next, and any immediate actions that may be required.

5

Prevent recurrence

Where needed, we provide clear guidance or carry out follow-up work to address the root cause, helping to reduce the risk of the problem returning and ensuring the issue is resolved properly.

Every property is different, so the approach is based on actual findings rather than assumptions or generic treatments.
Helpful information

FAQs

Clear answers so you know exactly what to expect before booking.

How quickly can you attend?

If you are dealing with rats right now, we will prioritise getting an inspection booked in as quickly as possible based on your location and availability.

Will one visit solve the problem?

In many cases we can bring the infestation under control quickly, but proper resolution depends on how established the activity is and whether entry points are identified.

Is the treatment safe?

Yes, treatment is carried out safely and professionally, with clear guidance on what is being done, why it is needed and what to expect at each stage.

Do you provide proofing advice?

Yes, we identify how rats are getting in and show you what needs to be done to stop the problem returning after treatment.

What affects the cost?

The cost depends on how severe the infestation is, how easy it is to access the affected areas and whether follow-up or proofing work is required.

Do rats come back?

Rats return when access points or underlying conditions are missed, which is why we focus on identifying the cause rather than applying a quick fix.

Take the next step

Get the rat infestation dealt with properly

If you are dealing with rats in your property, the next step is a quick booking or enquiry so we can assess the situation, confirm availability and explain exactly what is required to resolve it.

Full assessment of the infestation and its cause Professional treatment focused on active removal Clear advice to stop the problem returning
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Serving selected UK areas. Availability depends on location, access and severity of infestation.