Pre-release Documentation for Ascent Direct Booking. Not yet approved for commercial release. View availability details
A save failed or the result is unclear
Check the stored record before repeating an action. Repeating a change request decision did not move the visit a second time. This page changes nothing.
Restart and choose another problem · Back to questions
Look at the stored visit
The fresh conflict check left the appointment at the original time. The list is a better witness than a second click.
Stale questions
An unknown question version is rejected. Publish again rather than assuming the old form saved.
Mail uncertainty
A captured message is not a delivered message, and an uncertain send is not automatically a second send in the evidence cited here.
Currency lock
A price in the wrong currency is refused once the business currency is set. That refusal is a protection, not a lost booking.
If the checks do not explain it
Record the time, the page, and the words on screen. Remove customer names and clinical text before using your existing support route.