Pre-release Documentation for Ascent Direct Booking. Not yet approved for commercial release. View availability details

Handle a change request

The fresh evidence is a conflicting second decision that leaves the visit where it was.

Written guide. Not a live demonstration and not a screenshot of a customer site.

1. A request exists. The customer asks for a change. Automatic approval is not what the pilot showed. Exercised in the cited evidence. Read the feature
2. One decision. The owner decides. A second conflicting decision does not move the visit. Exercised in the cited evidence. Read the feature
3. A proposed time. Counter-proposal and the customer’s reply were not the fresh 1.2.104 check. Do not say the new time is reserved. Not re-verified on candidate 1.2.104. Read the feature
4. Mail. The conflict result did not include a customer notification check. Not re-verified on candidate 1.2.104. Read the feature

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